Evaluation of job satisfaction and hopelessness in medical assistants of Tabriz University of Medical Sciences

Abstract

Employee job satisfaction is one of the most important issues in any organization. Job satisfaction is described as general attitude of a person towards his job. Job satisfaction of medical assistants increases and promotes the quality of medical services and improves patients' satisfaction with medical services. The aim of this study was to determine the level of job satisfaction and hopelessness of medical assistants in educational centers of Tabriz. In this descriptive-analytical study, medical assistants of Tabriz University of Medical Sciences were selected and assessed using the Job Descriptive Index (JDI) for Job Satisfaction and Beck Hopelessness Scale. Hopelessness decreases with increasing job satisfaction (P<0.001). There was a significant relationship between hopelessness and domesticity (P=0.017) and between job satisfaction and the level of hopelessness with the marital status of assistants (P<0.001) and (P=0.043).

Keywords: job satisfaction, Hopelessness, Medical Assistants